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Our Denver team is here to help with your online order, product questions, or anything else you need.
Peak Clarity
Everything you need to know about your Arca Chair, custom orders, and our online-only service.
Is there a physical showroom I can visit?
We operate strictly as an online shop to keep our design focus pure and direct-to-consumer, meaning we don't have a brick-and-mortar showroom. However, our Denver-based team is always available online to answer questions, discuss custom orders, or help you find the exact specifications you need.
How does the built-in climate control and smart app sync work?
The Arca Chair connects seamlessly via our companion app, allowing you to easily adjust your dual-zone climate settings and ergonomic preferences directly from your device. For instant adjustments, you can also control everything in real-time and app-free using the sleek, integrated armrest controls. Plus, take personalization further by setting custom schedules on the app based on day, time, and season—like having your chair pre-heated and ready by 8:00 AM on a crisp winter morning, or automatically initiating cooling at noon during the summer.
What are the care and maintenance requirements for the bentwood frame?
Simply wipe the natural mountain ash wood frame with a soft, dry cloth. Avoid harsh chemical cleaners to preserve the natural Scandinavian finish.
What is your shipping and delivery process?
We ship directly to your home or office. Once your order is placed, our Denver team coordinates secure delivery right to your doorstep, with tracking provided every step of the way.
Are custom upholstery finishes available?
Yes! We offer a selection of custom finishes and two-tone upholstery combinations. Reach out to our team through the contact page to explore available options for your space.